Question 1

How do I search for apartments in Kenya?

Accepted Answer

Use our search bar with natural language like 'Show me 2 bedroom apartments for rent' or search by location, price, and amenities.

Question 2

What cities does Tandish cover in Kenya?

Accepted Answer

We cover properties across Kenya including Nairobi, Mombasa, Kisumu, Nakuru, Eldoret and other major cities nationwide.

Question 3

Are the agents on Tandish verified?

Accepted Answer

Yes, all agents on our platform are verified and trusted professionals to ensure safe and reliable property transactions.

Question 4

Can I search for properties based on my budget?

Accepted Answer

Yes, Tandish allows you to search for properties within your budget and even set alerts for listings that match your income or preferred price range.

Question 5

Does Tandish offer map-based property search?

Accepted Answer

Yes, our interactive map lets you explore properties visually. You can pan around to different areas, and our platform will show live listings in that exact location.

Question 6

Can I get alerts when a property matches my criteria?

Accepted Answer

Yes, you can opt-in to receive instant notifications when new listings match your budget, preferred location, or lifestyle requirements.

Question 7

Is Tandish free to use?

Accepted Answer

Yes, browsing properties and creating an account on Tandish is completely free. Some premium features may be available for landlords and agents.

Question 8

Can landlords list their properties on Tandish?

Accepted Answer

Absolutely. Landlords can register, upload property details, add photos, set pricing, and manage inquiries all in one place.

Question 9

Does Tandish verify property listings?

Accepted Answer

We work with verified agents and landlords to ensure property details are accurate, up-to-date, and free from scams.

Question 10

Can I rent or buy directly through Tandish?

Accepted Answer

Yes, Tandish allows you to connect directly with property owners or agents, schedule physical viewings, and finally book the listing for move-in.

Question 11

Does Tandish offer tenant management services?

Accepted Answer

Yes, Tandish provides comprehensive tenant management tools for landlords including tenant profiles, lease agreements, rent collection, billing management, and communication features.

Question 12

How does Tandish handle rent collection and billing?

Accepted Answer

Tandish automates rent collection with scheduled billing, invoice generation, payment tracking, late fee calculation, and financial reporting. Landlords can manage multiple properties and tenants from one dashboard.

Question 13

Can I track tenant payment history on Tandish?

Accepted Answer

Yes, Tandish provides detailed payment tracking including payment history, outstanding balances, pending payments from previous periods, and comprehensive financial reports for each tenant.

Question 14

Does Tandish support different types of lease agreements?

Accepted Answer

Yes, Tandish supports various agreement types including standard leases, rent-to-own agreements, and commercial leases with customizable terms, payment frequencies, and service charge management.

Question 15

How does Tandish handle tenant communication and notices?

Accepted Answer

Tandish provides built-in communication tools for sending tenant notices, payment reminders, lease renewal notifications, and general announcements. All communications are tracked and documented.

Question 16

Can I generate financial reports for my properties on Tandish?

Accepted Answer

Yes, Tandish offers comprehensive reporting including rent rolls, payment summaries, outstanding balances, tenant profiles, and exportable data for accounting and tax purposes.

Question 17

Does Tandish handle service charges and utilities billing?

Accepted Answer

Yes, Tandish manages service charges for amenities like parking, gym access, cleaning, and utilities. You can set different billing frequencies and automatically include them in tenant invoices.

Question 18

How does Tandish manage multiple properties and tenants?

Accepted Answer

Tandish provides a centralized dashboard to manage unlimited properties and tenants, with individual profiles, separate billing, payment tracking, and bulk operations for efficient property management.

Question 19

Can I set up automated late fees and payment reminders?

Accepted Answer

Yes, Tandish automatically calculates late fees based on your settings, sends payment reminders, and tracks deferred fees. The system includes grace periods and customizable penalty structures.

Question 20

Does Tandish support both individual and business tenants?

Accepted Answer

Yes, Tandish manages both individual tenants (with personal details, employment info) and business tenants (with company registration, tax details) with appropriate documentation and compliance features.